Privacy policy

This policy explains how CureMe ("we", "us") handles information in the CureMe patient app, the CureMe Doctor app, and related websites at https://cureme.life.

Who this covers

Patients and family members who book visits or keep records, and doctors or clinic staff who use CureMe Doctor to run appointments, queues, prescriptions and billing.

Information we collect

• Account details: name, phone number, and email if you add one.
• Profile details: date of birth, relationship for family members, profile photo.
• Clinic and practice details for doctors: registration number, specialties, shifts, clinic location when you pin it on the map.
• Health and visit data you or your clinic enter: appointments, vitals, prescriptions, lab reports, fitness certificates and related notes.
• Payments recorded in the practice tools (amounts and mode). CureMe does not process card payments inside the apps today.
• Device and usage data needed to run the apps (for example app version and basic diagnostics).

How we use it

• To create and secure your account (including one-time codes sent to your phone).
• To book visits, show queue position, and let clinics manage their day.
• To store and show records you or your clinic choose to keep in CureMe.
• To operate, secure and improve the service, and to respond to support requests.
• To meet legal duties that apply to health and appointment records in India.

Sharing

We do not sell your personal information. We share it only as needed to run CureMe: with the clinic or doctor involved in a visit, with infrastructure providers who host or deliver the service under contract, and when the law requires it.

Location

CureMe Doctor may ask for location while you use the app so you can pin a clinic on the map. We do not track location in the background for advertising.

Photos

If you grant photo library access, it is used only for the profile picture or other images you choose to upload.

Retention

We keep account and visit data while your account is active and as long as we need it for the service, disputes, security, or legal retention rules. If you delete your account, we anonymise personal identifiers; some medical and billing records may remain in anonymised form where the law or clinic records require it.

Security

We use HTTPS in transit and access controls on our systems. No method of storage or transmission is perfectly secure; please keep your phone locked and do not share one-time codes.

Children

CureMe is for adults. Parents or guardians may add children as family profiles under their own account.

Your choices

• Update profile details in the app.
• Delete your account from the app Profile screen, or follow the steps on the delete-account page.
• Email support@cureme.life for access or privacy questions.

Contact

Privacy questions: support@cureme.life

Changes

We may update this policy. The "Last updated" date above will change when we do. Continued use of CureMe after an update means you accept the revised policy.